General Terms and Conditions
General Terms and Conditions
You have registered for an event of Climate Classic Belgium, having its registered office at Avenue Louise 231, 1050 Ixelles, n°1039.582.553, hereinafter referred to as “Climate Classic Belgium” or “the organiser”.
Climate Classic Belgium is your single point of contact for all your questions. The organiser can be reached every working day between 10 a.m. and 4 p.m. – E-mail: info@climateclassic.be.
Registration
At the time of registering, the participant declares to be at least 18 or to have his legal guardian’s consent to register for the event.
The registration is only valid if the registration form has been completely and truthfully filled out, the registration fee and payment for extras have been paid in full and these general terms and conditions have been accepted.
Storage space
Participation in an event and entering the event area is at the participant’s own risk. The organiser may provide a storage space where the participant may leave personal belongings, without obligation and free of charge. The organiser will take all reasonable safety measures to guard the storage space, however, use is at the participant’s own risk. The organiser discourages the participant from bringing or storing valuable items. The organiser shall not be liable in any case for damage, loss or theft of property of the participant.
Participation in an event and entering the event area is at the participant’s own risk. Please note that no storage space will be provided on the day of the event for personal belongings other than the parking for bicycles. Participants are strongly advised not to bring or leave valuables unattended.
The organiser will take all reasonable safety measures to guard the designated area for bike parking, respecting the use of space permits. The organiser will not be responsible for any damage, loss, or theft of bikes or other personal belongings. Participation in the event and use of the bike parking area is entirely at the participant’s own risk.
Participation
Participation in an event is only possible with a valid registration and compliance with the age requirements and your personal ID. The organiser reserves the right to exclude participants from participation who do not respect the provisions of these general terms and conditions or pose a danger to themselves or third parties.
Different age requirements may apply for certain events, and the applicable regulations for the event should be consulted on the event website.
Cycling events
From 60 km: at least 16 years old at the time of participation must always be accompanied by a person older than 18.
The participant shall at all times wear a helmet during cycling events. The traffic regulations needs to be respected.
During the participation, proof of registration (number on chest, handlebars, wristband, etc.) must be visible at all times.
The participant shall always respect the environment. The participant shall look after his/her own safety and the other participants. Participants must follow the instructions of the organiser, medical teams and police.
Running events
From 20 km: at least 16 years old at the time of participation must always be accompanied by a person older than 18.
The participant respect traffic regulations at all times.
During the participation, proof of registration (number on chest, handlebars, wristband, etc.) must be visible at all times.
The participant shall always respect the environment. The participant shall look after his/her own safety and the other participants. Participants must follow the instructions of the organiser, medical teams and police.
Prices
The specified prices are always in Euros and inclusive of VAT, unless explicitly specified otherwise.
Payment
Upon registering, the participant must pay the full amount of the registration (registration fee and extras) using the provided online payment system.
Withdrawal, Cancellation, and Change Policy
Right of Withdrawal
In accordance with Article VI.53.12° of the Belgian Code of Economic Law (WER/CDE), the right of withdrawal does not apply to event registrations. This means that, as a default, registrations are non-refundable and cannot be reclaimed in case of non-participation, regardless of the reason.
Cancellation Policy
The Climate Classic Belgium is a community event. Registrations are personal and non-transferable through resale. However, participants may cancel their registration and receive a full refund up to one month before the event by contacting the organiser via email (info@climateclassic.be). No cancellations or refunds will be accepted after this date nor on-site.
Change of Registration
Participants wishing to transfer their registration to another person may do so by contacting Climate Classic Belgium via email (info@climateclassic.be) at lease a month before the event.
Participants may also request to change their selected distance, subject to availability. This can be done by email or on-site. Any applicable administrative fees and distance-based price differences will be charged. No refund will be provided if the new distance is priced lower.
It is not possible to exchange a registration for another edition of the same event or for a different event by the organizer. Once registered, participation is considered final and non-revocable, except as outlined above. In the case of a documented and unpredictable medical condition that prevents a participant from attending the event, the organizer reserves the right to consider exception requests submitted outside the standard one-month notice period.
Health & Safety – Sports
Participation requires good health and good conditional preparation. The participant declares to meet this condition. Before participation, the organiser recommends a preventive sports medical examination at a certified sports doctor.
The organiser has taken the necessary health and safety precautions for the event. The participant undertakes to strictly comply with the applicable measures, which can, at any time, be adjusted by the organiser to the circumstances and to the then applicable regulations.
It is recommended that participants do not take part in the event when showing symptoms that might indicate an infectious disease, such as feeling feverish, fever, cough, shortness of breath, running nose or unusual fatigue.
Risk groups are recommended not to take part in the event.
Insurance – Force Majeure – Liability
Each participant is responsible for his/her own equipment and for any accidents he/she causes. If a participant behaves inappropriately towards another, he/she may lodge a complaint with the police at the station of his/her choice.
Any occurrence that takes place beyond the will and the control of the organiser, and which the organiser could not have reasonably expected, and which prevents the organiser (even temporarily) from fulfilling its obligations in whole or in part, constitutes a situation of force majeure. This includes, but is not limited to, instructions, decisions or interventions of any kind by public, administrative or regulatory authorities (“fait du Prince”), terrorism or the threat of terror, weather conditions (such as extreme heat, thunder, storm, gusts of wind, floods, etc.), fire, riot, war or threat of war, uprising, epidemics, pandemics (such as Covid-19), state of quarantine, non-delivery or late delivery or errors of suppliers or other third parties engaged (excluding their willful misconduct and gross negligence), disruptions in a (telecommunications) network or connection or used communication systems, riots on the public highway, blockades, strikes or lock-outs, demonstrations and other disruptive disturbances.
The organiser shall not be liable for cases of force majeure, which do not entitle the participant to a refund of the registration fee or any other form of compensation. In cases of force majeure, the organiser will consider within a reasonable time whether any compensation for the participant – e.g. exchange of the ticket for a ticket of the new/next edition of the event or other event of the Climate Classic Belgium – is possible, depending on the circumstances. Any other costs incurred in connection with the event, such as service and administration costs and any extras (such as merchandising, T-shirts, training schedule, charity, etc.) are not eligible for reimbursement.
Climate Classic Belgium shall be liable for defaults attributable to it. If Climate Classic Belgium’s liability for damage is to be assumed, the organiser’s obligation to compensate for the damage shall be limited to maximum the amount of the fee paid for the services provided, i.e. the registration fee, with exclusion of indirect damage (including consequential damage, loss of turnover or profit or missed opportunities, etc.). The limitations of liability as specified herein shall not apply in the event of damage caused by an intentional error, gross negligence and/or fraud on the part of the organiser or for any other liability which cannot be excluded or limited under applicable law.
The participant waives a direct extra-contractual claim against the organiser’s auxiliary persons (including directors, employees, representatives and freelancers) within the meaning of Article 6.6 of the Civil Code in the event of errors on the part of auxiliary persons which could give rise to such a claim as referred to in Article 6.3 of the Civil Code, and will turn exclusively to Climate Classic Belgium for any damage suffered. This waiver of claim shall not apply in case of intentional error, gross negligence and/or fraud of the auxiliary persons, or if the default constitutes a criminal offence.
In case of cancellation of the event by the organiser, other than in the event of force majeure, the ticket will be exchanged for a ticket for a new/next edition of the event or another Climate Classic Belgium event.
Personal data
All information of the participants is for Climate Classic Belgium’s administration. The organiser and its partners will use the information for purposes of subscription to the event and marketing and communication purposes. The General Data Protection Regulation 2016/679 relating to data processing lays down the access right to the data and the correction thereof. At all times the participant can request the correction of his/her personal data based on the contact details specified in these general terms and conditions.
Through your participation to the event you declare you agree with the possible use of your details, photograph or portrait right in print, film, video, etc. for promotional purposes of Climate Classic Belgium and its events, without claiming payment for this.
Comments/complaints
Comments need to be submitted via one of the channels specified in the heading. The organiser shall always, in all reasonableness, try to treat every comment within 10 days upon receipt through one of the aforementioned channels. If this is not possible, it shall also be notified to the participant and an alternative timing is suggested.
Validity of clauses
If one or a number of articles of these conditions are void or unlawful, for whatever reason, this does not prejudice the validity of the other parts of the conditions.
Applicable law – Jurisdiction
These general conditions are governed by Belgian law. Any disputes arising from these general conditions fall within the exclusive jurisdiction of the competent courts of the registered office of the organiser.